Search found 29 matches
- Thu Feb 16, 2017 11:00 am
- Forum: Blackstar Amps
- Topic: Any Blackstar tech on here?
- Replies: 10
- Views: 17593
Re: Any Blackstar tech on here?
The not existing support here in the forum is one thing. But a completely other thing is how Blackstar supports customers who bought stuff in the shop on their website. More than a year ago I bought a sweatshirt on their shop that I wanted to exchange because it was too small. I tried literally 7 or...
- Wed Nov 23, 2016 7:46 am
- Forum: Blackstar Amps
- Topic: INSIDER 1.8
- Replies: 7
- Views: 11140
Re: INSIDER 1.8
I have had a prompt email from Blackstar and there will be an update to Insider soon: Firstly, thank you for bringing this to our attention. We have had a handful of emails relating to this and as a result we can confirm that our digital team is aware of the issue. We have tested this ourselves at ...
- Wed Nov 23, 2016 7:45 am
- Forum: Blackstar Amps
- Topic: INSIDER 1.8
- Replies: 7
- Views: 11140
Re: INSIDER 1.8
They can recreate the issue? Haha, awesome! Did they not test their own software? I mean this is one of the most basic and easy to test features of INSIDER.
- Sun Nov 20, 2016 6:18 pm
- Forum: Blackstar Amps
- Topic: INSIDER 1.8
- Replies: 7
- Views: 11140
INSIDER 1.8
Hi all, I just updated from 1.7.8 to INSIDER 1.8.0 on the latest MacOS Sierra and also updated the firmware of my ID:100 head to 1.5.3. INSIDER starts up (at least) but double clicking any patches doesn't change it on the amp. There are more malfunctions, but I'm still not Blackstar's beta tester. I...
- Wed Jul 06, 2016 6:59 am
- Forum: ID:Series
- Topic: Insider problem... SOLVED!!!
- Replies: 6
- Views: 24093
Re: Insider problem... SOLVED!!!
Thanks a lot for sharing, Jim
These "11 steps from hell" are proving again what a pile of rubbish the Insider software is
Great amps, poor software
These "11 steps from hell" are proving again what a pile of rubbish the Insider software is
Great amps, poor software
- Wed Jun 15, 2016 1:56 pm
- Forum: Blackstar Products
- Topic: ID TVP AMP UPDATE NOISEGATE FOR SUPER CRUNCH
- Replies: 4
- Views: 19235
Re: ID TVP AMP UPDATE NOISEGATE FOR SUPER CRUNCH
I'm afraid "Blackstar guys" either don't read or even don't care what people write hereCoul10 wrote:Well Blackstar guys?
I'm pretty satisfied with my ID:100 head. But I'm completely done with the company
- Wed Jun 15, 2016 1:47 pm
- Forum: ID:Series
- Topic: New Insider update
- Replies: 4
- Views: 10032
Re: New Insider update
Thanks for the info, tommytiptree.
Looks like Blackstar messed it up again.
Looks like Blackstar messed it up again.
- Wed Jun 15, 2016 8:25 am
- Forum: Blackstar Amps
- Topic: 1.7.8 won't run on El Capitan
- Replies: 3
- Views: 8163
Re: 1.7.8 won't run on El Capitan
Hi jmax, I'm just curious ... can you re-install the former Insider version 1.7.6 and run that one? In the past (when Apple released El Capitan) the former version didn't run anymore after the newer version had been installed. And it took Blackstar one or two months (if I remember correctly) to rele...
- Tue Feb 09, 2016 1:12 pm
- Forum: ID:Series
- Topic: Insider app problems
- Replies: 7
- Views: 15555
Re: Insider app problems
Looks like you have two problems: first the Insider problem, and second the well known Blackstar support problem.
But there are very friendly and experienced users here in the forums
But there are very friendly and experienced users here in the forums
- Mon Jan 25, 2016 7:55 am
- Forum: Blackstar Amps
- Topic: Blackstar support/customer service ... yes, again
- Replies: 0
- Views: 4173
Blackstar support/customer service ... yes, again
Hi all, many of you already complained about Blackstar support/customer service. Here is another case. I bought a "Metal as F*ck" hoodie from the online store in the mid of December. Unfortunately the hoodie is a bit too small (they don't have any size information in their web shop, but I was optimi...