Official Blackstaramps Forum

Version 1.7.6 (PC and Mac® release) ID:Core Updates · ID:Core firmware v1.2.1 · Firmware release for ID:Core 40 Head · Voicing improvements to ID:Core Stereo 20 and ID:Core Stereo 40 · Addition of ID:Core BEAM Advanced Features to all ID:Core models o Independent music playback volume control o USB ...

Hi all, We are aware of this issue. The issue is in regards to MONO framework and the changes for El Capitan. We are currently working on a new release which includes the updated version. If you have INSIDER installed before upgrading to El Capitan, you can upgrade MONO using their latest update and...

Everyone should absolutely post when BS doesn't respond to support inquiry's. It's absolutely ridiculous that they fail to respond. I guess they failed to get anyone from Marshall's or Laneys support team to come join BS. It's truly BS ( pun intended) . Brian- We have responded swiftly on both acco...

Everyone should absolutely post when BS doesn't respond to support inquiry's. It's absolutely ridiculous that they fail to respond. I guess they failed to get anyone from Marshall's or Laneys support team to come join BS. It's truly BS ( pun intended) . Brian- We have responded swiftly on both acco...

Hi GnLguy, It simply sounds like the INSIDER window been moved off-screen, in which case if you launch the software (so you can see it in the taskbar) and press Alt + Spacebar the window options will appear- click ‘restore’ or ‘maximise’ and the window should return to the centre of the screen. Now ...

A low level of hum is normal with a tube amp. It's nothing to worry about. The static you are hearing at power off is current bleeding out of the tube. As current bleeds off, the signal degrades causing a static sound. The reverb is copying and repeating that signal making it more prominent. As far...

Dear users, Our email support team aim to answer all enquiries Monday-Friday within 48 hours of receiving, please bear in mind this may take longer following weekends due to the large volume of emails we receive. We respond to every customer question we receive, if you have not received a response r...

Version 1.7.0 (PC and Mac® release) INSIDER Updates ID:Core BEAM connectivity ID:Core BEAM control features v1.1.1 ID:Core BEAM firmware IMPORTANT NOTE: when updating to the latest version of firmware always connect the amplifier to a main USB port (usually found on the on the rear of your desktop ...

Hi Paddy, This sounds like the noise gate that is present on the OD1 and OD2 channels, its purpose is to reduce excess noise and feedback when playing on high gain settings. Essentially this feature cuts out any sound below a certain threshold, so when you are playing on low gain and sustaining a no...

Hi there, This sounds like a flash issue. On Mac INSIDER uses plug-ins within Safari, ensure you have Flash downloaded and enabled within Safari specifically and the button should load up with no issues. For any users on a PC machine, exactly the same applies but with Internet Explorer specifically....