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Live Logic USB MIDI Control - can't 'see' device

Posted: Fri Sep 09, 2022 4:49 pm
by lowlycur
I've just taken delivery of Custom USB MIDI Control (6 button MIDI foot controller). I was able to download the software on my MAC and successfully update the controller's firmware - so my MAC can 'see' the controller.

However when I try to edit to functions and press "SEND VALUES" a popup appears "Unable to load data without connecting device". Pressing "READ VALUES" gives the same popup.

I'm pretty sure I've followed all the instructions. Am I missing something here?

Any help appreciated.

Thanks

macOS Monterey Version 12.5.1

Re: Live Logic USB MIDI Control - can't 'see' device

Posted: Sat Sep 10, 2022 1:54 pm
by lowlycur
I tried the setup on my MacBook (Catalina 10.15.7) and it works fine: connecting to the laptop results in the Blackstar popup saying "Device connected" and everything works as expected.

But every time I try to connect to the miniMac (with OS 12.5.1) the Blackstar popup says "Device disconnected" each time I connect and disconnect the Live Logic USB pedal and I can't edit the patches. Very odd & advice would be appreciated.