This post is regarding an 'OSStatus Error -5000' error that a handful Mac OS INSIDER users are experiencing.
The latest release of INSIDER appears to have been affected by the permissions of certain Mac OS machines, thus preventing INSIDER from functioning correctly. To rectify this, please complete the following:
- Open finder, then in the taskbar click - 'Go' - and choose - 'Go to Folder...' - then copy and paste the following line for the directory: ~/Library/Application Support/Microsoft/Silverlight/OutOfBrowser
- There will more than likely be a folder with a red logo in the bottom corner. This highlights the fact that your Mac is preventing access to the folder.
- Right click this folder, and select – ‘Get Info’.
- Scroll down to – ‘Sharing & Permissions’ – and enable access to ‘Read and Write’. Ensure this access is granted either to ‘Everyone’, or to the user profile you are using if more than one exists. (You may need to unlock the parameters in order to this, which can be done via the padlock found at the bottom right of the Get Info window.)
Please note: the Tilda ‘~’ is very important. There should be at least one folder whose name is a series of numbers followed by ‘.localhost’. E.g. ‘3410321256.localhost’.
If the issue persists please let us know!
Cheers,
Tommy
Product Specialist
Blackstar Amplification