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Re: Blackstar Insider software, write your issues here...

Posted: Tue Nov 22, 2016 7:02 pm
by musiker01
**Push**

Re: Blackstar Insider software, write your issues here...

Posted: Wed Jan 25, 2017 11:55 pm
by avasq2017
I cant seem to be able to load patches that I have downloaded to my computer desktop into my patch library in the insider software. What are the steps to doing this?

Re: Blackstar Insider software, write your issues here...

Posted: Wed Jan 25, 2017 11:57 pm
by avasq2017
Can someone please tell me how to move patches stored on my desktop to my patch library in the insider software. Help.

Re: Blackstar Insider software, write your issues here...

Posted: Thu Jan 26, 2017 11:47 pm
by lurkalot
avasq2017 wrote:Can someone please tell me how to move patches stored on my desktop to my patch library in the insider software. Help.
The default save location on your computer for your patches is Documents/Blackstar/Saved Patches. Download them to that folder and they should show up.

Re: Blackstar Insider software, write your issues here...

Posted: Sat Dec 08, 2018 5:45 pm
by Gautiou
Hi,

I own a Blackstar ID 260 TVP amp. I can not use the Insider software properly. It closes itself and I can not download the patches in the "Insider Community" tab. I'm using the latest version of Mac OS X Mojave.
Do you have a solution to this problem ?

Thank you very much !

Re: Blackstar Insider software, write your issues here...

Posted: Tue Dec 18, 2018 5:10 am
by mattboston
I have an ID 260 TVP and Mojave as well. When I got the amp, the insider didn't work, which is odd since I had an ID 30 TVP and it worked fine. So I uninstalled it, installed Silverlight, then reinstalled Insider and it works fine. As for the online community, use this link http://www.blackstarinsider.co.uk/site/overview.php You can download patches from the website.

Re: Blackstar Insider software, write your issues here...

Posted: Wed Dec 19, 2018 11:51 am
by koromuri
mattboston wrote:
Tue Dec 18, 2018 5:10 am
I have an ID 260 TVP and Mojave as well. When I got the amp, the insider didn't work, which is odd since I had an ID 30 TVP and it worked fine. So I uninstalled it, installed Silverlight, then reinstalled Insider and it works fine. As for the online community, use this link http://www.blackstarinsider.co.uk/site/overview.php You can download patches from the website.
I am so grateful for you posting this, at long, long last I can now download patches onto my Mac. :D :D :D :D :D

Re: Blackstar Insider software, write your issues here...

Posted: Mon Aug 19, 2019 3:23 pm
by Wild_Rose
I haven't tried installing Insider on my Mac because I have OS Mojave and it says that it can be installed up to Sierra.

But you say that you have Mojave and it works fine?

Also - I've connected the amp to my PC (rear USB slot) and it says it needs firmware update, but nothing happens! (amp is out of demo mode)

Re: Blackstar Insider software, write your issues here...

Posted: Sat Sep 28, 2019 7:56 pm
by koromuri
Wild_Rose wrote:
Mon Aug 19, 2019 3:23 pm
I haven't tried installing Insider on my Mac because I have OS Mojave and it says that it can be installed up to Sierra.

But you say that you have Mojave and it works fine?

Also - I've connected the amp to my PC (rear USB slot) and it says it needs firmware update, but nothing happens! (amp is out of demo mode)
Hi sorry only just seen this, yes I run Mojave.. Click on the link separately to Blackstar insider, download and save file..it really does work

Re: Blackstar Insider software, write your issues here...

Posted: Sun Sep 29, 2019 12:01 pm
by Wild_Rose
koromuri wrote:
Sat Sep 28, 2019 7:56 pm
Click on the link separately to Blackstar insider, download and save file.
i'm sorry, what do you mean separately?

btw, they have updated the Insider site saying specifically
INSIDER not supported on...

INSIDER is not currently supported on MacOS High Sierra (10.13), MacOS Mojave (10.14) or MacOS Catalina (10.15). The latest MacOS that supports INSIDER is MacOS Sierra (10.12) or below.