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Re: Blackstar Insider software, write your issues here...

Posted: Mon Oct 14, 2019 7:09 pm
by erichg
Blackstar INSIDER v1.9.0 !!!

UPDATE: New INSIDER macOS Compatibilitys

Blackstar INSIDER v1.9.0 is now officially supported up to macOS Mojave 10.14!
Blackstar INSIDER is not currently supported on macOS Catalina (10.15)

Amp Firmware update.....not works

Posted: Wed Oct 16, 2019 2:57 pm
by nachoworld
Hallo, I write from Spain. Recently I've bought an ID Core Beam Amp. Its a second hand amp and its 1 year old.
When I connect the amp to my PC (windows 10) trhough Insider software, appears the following info:

Insider software version 1.9.0
Amp Firmware V1.1.1

It suppose the software should say me for update the firmware but it don't happens.

May be incompatible the new 1.9.0 Inside software with this old firmware version?

Anybody can suggest me what to do?

Thanks a lot.

Possible listen to the new patches at online comunity?

Posted: Wed Oct 16, 2019 2:59 pm
by nachoworld
Thats it.
Is it possible? Can I listen to a new user patch before to download it?

Thanks for share.

Re: Blackstar Insider software, write your issues here...

Posted: Wed Oct 23, 2019 8:56 pm
by Gregedwards69
erichg wrote:
Mon Oct 14, 2019 7:09 pm
Blackstar INSIDER v1.9.0 !!!

UPDATE: New INSIDER macOS Compatibilitys

Blackstar INSIDER v1.9.0 is now officially supported up to macOS Mojave 10.14!
Blackstar INSIDER is not currently supported on macOS Catalina (10.15)
Yay, Blackstar have finally pulled their finger out and updated the software to support Mojave 10.14 not to mention the previous couple of Mac OS versions that insider 1.8.0 didn’t support.

It would have been better though if they had spent this time making it 64bit Catalina ready and warned us before I installed Catalina upon release.

Re: Blackstar Insider software, write your issues here...

Posted: Thu Oct 24, 2019 10:40 pm
by TheCoffee
I am using Mac OS Mojave and downloaded the latest version of insider, but still when I plugged it on my MacBook it says NOT CONNECTED...

although it shows the AMP in the system information so there is no issue at the USB port or usb cable. I am really out of ideas about this and already re installed the app and silverlight.

Please help me.

----EDIT--->

My issue is fixed for MacOS with Version 1.9.1 patch finally. (it was 1.9.0 before)

Now app can recognize my AMP and no "Not Connected" errors.

Thank you.

Re: Blackstar Insider software, write your issues here...

Posted: Mon Nov 04, 2019 4:51 pm
by wavemechanic
Hi,

I cant`t open Insider Software 1.9.1 anymore.
Silverlight Verison is up to date. The Software starts and then just vanishes.
Get an Error Message: Microsoft Silverlight Out Of Browser Launcher: (see Screenshot attached.)
My System is Windows 10 1903

Does anyone have the same issue or any ideas. Thanks a lot in advance

Nils

Re: Blackstar Insider software, write your issues here...

Posted: Mon Dec 09, 2019 2:59 pm
by Seventy5
wavemechanic wrote:
Mon Nov 04, 2019 4:51 pm
Hi,

I cant`t open Insider Software 1.9.1 anymore.
Silverlight Verison is up to date. The Software starts and then just vanishes.
Get an Error Message: Microsoft Silverlight Out Of Browser Launcher: (see Screenshot attached.)
My System is Windows 10 1903

Does anyone have the same issue or any ideas. Thanks a lot in advance

Nils
Sorry to say, but same SHIT here! Worked fine couple of weeks a go. Win 10 ID15TVP

Tried uninstall insider, uninstall silverlight (at 2019!?). And nothing. This is so great!!! Now I cannot record via USB with clean/Dry signal, because cannot change it.

And support for this issue.. Anyone? #Blackstar

Re: Blackstar Insider software, write your issues here...

Posted: Mon Dec 09, 2019 8:17 pm
by fender62
works perfectly on windows 7, never had a glitch, backup all your stuff, install windows 7

Re: Blackstar Insider software, write your issues here...

Posted: Wed Dec 11, 2019 4:42 pm
by Seventy5
fender62 wrote:
Mon Dec 09, 2019 8:17 pm
works perfectly on windows 7, never had a glitch, backup all your stuff, install windows 7
At the software support center: How I can help you sir? .. Ohhh... Its your windows 10. You must uninstall it and install Windows 98 again. Then our software will work again. Without a glitch! :lol: :lol: :roll:

Re: Blackstar Insider software, write your issues here...

Posted: Thu Dec 12, 2019 4:23 pm
by fender62
windows 10 is pants anyway, no drivers for some equipment or some that do not works correctly at all, windows 7 never had a problem.