Blackstar insider

Discussion - ID:Series amplifiers.
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blacknasa
Posts: 1
Joined: Sat Apr 09, 2016 1:50 pm

Sat Apr 09, 2016 1:55 pm

Hi,

i'm now in the ID:CORE amps , i have a issue , i use windows 10 and downloaded the blackstar insider tool in order to play around with my new id:core 20 , i connected the amp to tthe pc using the appropriate cable , however when i open the software and go to option i see that the "Amp Model" = "Not connected" i tried everything , also when i go to the Windows Device manager i see "Unknown USB device (Device Descriptor Request Failed)" , it's the blackstar amp for sure cause when i disconnect it this massage disappear

Please Help
blacknasa

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