I get it and empathize...just putting it into perspective. Bad service...yes. Incompetent...yes. Total BS...yes. Criminal...no.Jimdurkin wrote:terminology might have been a bit strong but so what ? its just my choice of terminology, multiple emails back and forth to blackstar resolved nothing.
got told to check using correct cables and to take amp back to shop, even though I had explained in emails that i had done this already, best they could come up with was a ground loop !! couldn`t even tell me the output impedance for the emulated out. I knew this was the issue ( an impedance mismatch ) but they wished me luck but could not help.....
yes I was frustrated as it happens. overreacting ? other than my terminology being not to your liking, I don`t see where in the post am I overreacting.
That's the overreacting part...don't kill the messenger and not my terminology (i.e. no crime committed).
crim·i·nal (ˈkrim(ə)n(ə)l) - adjective
- relating to crime.