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Insider/ MAC OS High Sierra Compatibility?

Posted: Sun Jun 16, 2019 4:07 am
by reddvette
Just purchased an ID Core 20 V2 only to discover that the Insider software is not compatible with my iMAC's OS High Sierra Operating System. NOT HAPPY!!! Any word on when Blackstar plans to do an update to make the Insider software compatible with High Sierra?

Re: Insider/ MAC OS High Sierra Compatibility?

Posted: Wed Jun 26, 2019 11:03 pm
by tlockett
They will NEVER update it to work, I contacted them in December 2018, and they basically said end of life product...

Re: Insider/ MAC OS High Sierra Compatibility?

Posted: Tue May 26, 2020 1:27 pm
by surfymark
Just to let you know they updated Insider to work with Mojave.

Unfortunately it is not compatible with Cataline but I have built a VM that I am running on my Macbook Pro running Mojave and I can connect the amp to Insider fine on the VM.

Hope that helps!
Mark

Re: Insider/ MAC OS High Sierra Compatibility?

Posted: Wed May 27, 2020 7:22 pm
by Lobster
Hi Redd,

I assume you've tried updating your apple software?

If you can install Mojave, all will be well.

Mark, I'd love to know how you got Insider running with Catalina. Would save me a long lead!

STIJ

Re: Insider/ MAC OS High Sierra Compatibility?

Posted: Sat Jun 06, 2020 4:04 pm
by SteveWest
Considering that Blackstar are still promoting amps such as the ID Core series, for which a significant selling point is the Insider software, it is pretty poor that they don't seem to be planning to rebuild the app for the latest versions of mainstream operating systems such as macOS Catalina. Having recently bought a new Mac, I was very disappointed that Insider won't run on it.