HT 5RH MKII USB Audio Interface doesn't function through USB

HT-1R MkII, HT-5R MkII and HT-20R MkII Head and Combos.
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Joined: Tue Nov 12, 2019 8:07 pm

Wed Nov 13, 2019 10:34 am

Hi! I have bought HT 5RH MKII. Great head. The only problem I have faced - I'm not able to use it's audio interface through USB. I have tried USB type B cable from my Steinberg audio interface, then another one borrowed from my friend. Nothing helps. I'm using Macbook Pro 2019, with 10.14.6 Mojave. When I plug HT 5RH MKII trough USB interface I see "HT-Series" output device that was recognised in System Preferences - Sound settings. But there is no level signal that is registered. When I select this interface in any recording app (e.g. GarageBand), freezings start, no sound is recorded and determined.

Does anybody face the same problem and is there any solution?

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